Orbi Eats App

Problem

Orbi Eats needed to streamline food ordering, processing, and delivery between guests, restaurants, and couriers at Orbi Hotels, ensuring a smooth, unified experience with real-time updates and clear communication.

Goal

The goal was to provide a seamless food delivery solution with tailored experiences for guests, restaurants, and couriers, improving the food ordering and delivery process while enhancing overall efficiency and guest satisfaction at Orbi Hotels.

Design Process

User Group Interconnection: I designed all user groups—guests, restaurants, and couriers—at the same time since their actions are interconnected.
Consistency Across Interfaces: I maintained shared elements between the user interfaces to ensure a seamless experience.
Tailored Experience: While each user type had its own distinct features, I focused on creating a cohesive flow that connected them all efficiently.
Iterative Design: I adjusted the design as feedback came in, refining each user experience while keeping them integrated.

Intuitive and Modern Design

Sleek & Modern: The design is visually appealing, providing a fresh and contemporary feel.
User-Friendly: Simple navigation ensures that users can easily access key features.
Tailored for All: Each user type (guests, restaurants, couriers) experiences a seamless flow, tailored to their specific needs.
Quick & Effective: Focused on enhancing efficiency with clear, easy-to-use elements that improve user experience.

Prototyping and Testing

I created interactive prototypes to visualize the app's flow and tested them with real users to identify potential issues. Feedback was collected to fine-tune usability, improve navigation, and refine interactions for each user type. This iterative process ensured the final design met user needs and expectations before development began.

Research and Data Gathering

I analyzed popular food delivery apps like Glovo and Wolt to stay updated on industry trends and best practices. This research helped shape the design of Orbi Eats, ensuring it was modern and aligned with current user expectations.

Outcome:

The Orbi Eats app is still in development, with prototypes tested and refined based on user feedback. It aims to simplify the food delivery process for all users at Orbi Hotels once launched.

Impact:

Once launched, Orbi Eats will improve food delivery for guests, restaurants, and couriers at Orbi Hotels, boosting operational efficiency and guest satisfaction with a modern, user-friendly platform.

Final Product

Orbi Eats is a modern, intuitive app designed for seamless food delivery. It ensures smooth interactions between guests, restaurants, and couriers. After testing and refinements, the app will enhance efficiency and guest satisfaction once launched at Orbi Hotels.